In my experience most clients have an itch that needs scratching

Stephen Taylor - Associate

In my experience most clients have an itch that needs scratching. It might be that they are not quite sure where it is, or they do know but can’t reach it without spraining themselves. It might be an itch about things that aren’t working well, or an itch to do something new and better but it’s not quite clear what or how. My job is to help them say ‘Up a bit, left a bit, stop there….ah, yes, that’s it!’ So I think of myself as a back scratcher, helping to reach the awkward parts.